My drainage is getting slower, what is the problem?

A: While it is impossible to diagnose just from this information, there is a high chance that your water line or sewer pipe has a blockage. Acting on this before it becomes any worse is the best course of action.

I often hear running water, but no taps are on, is there an issue?

A: If there are no taps running in your house but you hear running water, then this could be a leak in your sewer pipe or water line. The vibrations of the leak can echo throughout the drainage system and be heard from your house, so don’t just leave it and hope it will go away.

Is the sewer line on my property my responsibility?

A: Generally speaking, all water lines and sewer lines that are on your property will come under your responsibility, so if you are experiencing any issues, the best thing to do is to seek action fast.

I have a puddle or bubbling water on my property, what is causing it?

A: If you notice a puddle forming or water bubbling up somewhere on your property, such as a garden, then it is likely a broken, or leaking water line. The quicker you contact a specialist drainage company the less damage it can do.

How frequently should my drainage system be maintained?

A: Keeping your drainage system maintained is the best way to proactively prevent any major problems, so having it checked every couple of years is a smart move, but it depends on the age and type of system. The best advice is to get a specialist to look at your system and advise on therecommended scheduled maintenance timing.

When does my drainage system need replacing?

A: As a rule of thumb, the older your drainage system, then the more chance it has of sprouting a leak or breaking. If your drainage system is older than 20 years, or you aren’t sure how old it is, then you should certainly start considering having a replacement as a proactive measure.

Can a tree root affect my water line?

A: Yes, this is a relatively common occurrence and roots can even wrap themselves around water lines, displacing and breaking their alignment over time.

What could be causing low water pressure?

A: Low water pressure could be experienced for a number of reasons, but one of the most common is due to a leak in your water line. While this may be further down the system and be an issue with the municipal main line, it is worth investigating.

How do I know if I should replace or repair my water line ?

A: By using a combination of video diagnostics and other methods, the team at West Coast Drainage is able to provide an honest and experienced opinion of whether you should repair your water line, or replace it entirely. This depends on a number of different aspects, which will be explained to you at the time, allowing you to make an informed decision.

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